Timely Delivery.

Customer Satisfaction.

Improve Freight quote to order conversion rate.

Cost of Internal Quality.

To support these customer focused objectives, an environment of continual improvement must be established and maintained in all relevant business processes.

It is the policy of Stadium Export Services Ltd. to supply its customers with products and services in compliance with requirements, to maintain its quality management system in accordance with the necessary requirements. Stadium Export Services will assess risks and opportunities, analyse business data in order to identify improvements and set targets and objectives, which will be recorded and reviewed as part of the Management Review process, in order to continually improve the effectiveness of the system and enhance customer satisfaction.

We recognise that the customers experience must be one of ‘Flawless Customer Service’ which includes:

Reliability, in all we do

A professional, friendly and helpful attitude

Prompt and effective communication

Superior products and services.

Products and services that comply fully with relevant statutory and regulatory requirements

Timely delivery and execution of services

Easily accessible and effective support.

Therefore Stadium Export Services is committed to: